IMPORTANT NOTICE FOR ALL PATIENTS
WE ARE CHANGING OUR CLINICAL COMPUTER SYSTEM
BETWEEN JUNE 15TH AND JUNE 28TH 2017.
WE WILL AIM TO KEEP DISRUPTION TO A MINIMUM BUT PATIENTS CAN HELP US IN THE FOLLOWING WAYS:
- If possible, avoid visiting the surgery during this time. We will be running “SIT AND WAIT” surgeries for patients who need to be seen during this time.
- If your PRESCRIPTION will run out during this time, put your request in early. The electronic link with your pharmacy will not work during this time.
- Be PATIENT AND UNDERSTANDING with clinicians and administrative staff who will still be getting used to a new system. THANK YOU
Please see the Job Opportunities section of our website for further details.
Care Quality Commission (CQC)
The Practice was inspected by the Care Quality Commission in April 2016 and found to be “Good” in all areas. We would like to thank all the patients who attended the Practice on the day of the inspection and provided their support. A full copy of the report can be accessed at the link below.
Care Quality Commission Report
Appointment System Changes
We are making changes to the way that appointments with a GP can be made, please click here for further details.
"The Friends and Family Test" Patient Feedback
We value your feedback. Please help us to reflect on and improve the service we offer our patients by completing this short survey.
The Banks and Bearwood Medical Practice Friends and Family Test
For the latest Friends and Family Test Results, please click here
Since April 2015, all patients have been allocated a named, accountable GP. Details of your named GP will be communicated to new patients when they register at the Practice. Existing patients can find details of their named GP on their repeat prescription slip or by asking Reception
Book GP appointments, order repeat prescriptions and view summary details from your medical record on-line.
The "EMIS Patient Access" on-line appointment booking and repeat prescription request service can be accessed here . Patients can use this service to book a routine appointment with a GP, cancel an appointment, order repeat prescriptions and view summary information from your medical record. Please use the Patient Access service above to order a repeat prescription rather than the link at the bottom of the home page, unless you are ordering for a child.
Practice Improvement Plan
Thank you to all patients and members of the Patient Reference Group who have assisted us with the research, production and signing off of our Improvement Plan for 2015-16. Details are also available on the Practice Information noticeboards in the waiting rooms. Click here to read more details: PPG Report 2015-16
(Site updated 11/05/2017)